Returns & Exchanges

At Bigley Shoes and Clothing, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Log into your customer portal or contact our support team with your order number to request a Return Authorization (RA) number.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all original labels and tags are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned merchandise, your refund will be processed back to your original payment method within 5-7 business days.